If you get an Error : “A damaged version of NetExtender was detected on your computer, please reinstall NetExtender to fix the problem.” Please follow the steps below :
To qualify for a Windows certification, previously known as Windows logo, your product must pass testing using the Windows HCK. The Windows Hardware Certification Kit (Windows HCK) is a test framework used to certify hardware devices for Windows.
NetExtender does not pass Windows HCK testing.
It is the driver signing verification in Windows 10 that causes the NetExtender installation to show as damaged.
This article describes how to fix the damaged version of Netextender on Windows 10.Įrror : “A damaged version of NetExtender was detected on your computer, please reinstall NetExtender to fix the problem.” Copy URL The link has been copied to clipboard.Content Filtering Client Control access to unwanted and unsecure web content.Capture Client Stop advanced threats and rollback the damage caused by malware.Cloud Firewall (NS v) Next-generation firewall capabilities in the cloud.Cloud App Security Visibility and security for Cloud Apps.Email Security Protect against today’s advanced email threats.Switches High-speed network switching for business connectivity.Wireless Access Points Easy to manage, fast and secure Wi-FI.Secure Mobile Access Remote, best-in-class, secure access.Cloud Edge Secure Access Deploy Zero-Trust Security in minutes.Capture Security appliance Advanced Threat Protection for modern threat landscape.Capture ATP Multi-engine advanced threat detection.Network Security Manager Modern Security Management for today’s security landscape.Security Services Comprehensive security for your network security solution.Next Generation Firewall Next-generation firewall for SMB, Enterprise, and Government.The SRA appliance will Reboot for the changes to take effect.Modify the common name of the certificate.Select the certificate and click Configure.In the case of a SonicWall SRA Appliance: The certificate will be re-signed using SHA-2 with 2048 bits. In the case of a Self-signed certificate: Regenerating the certificates with SHA-2 on the SonicWall UTM Appliance.Using NetExtender 8.0.241 (latest), or by using SonicWall Mobile Connect for Windows 10, which can be found in the Microsoft App store.
Certificates on the firewall are signed using SHA-1 which is no longer supported by most browsers.Older versions of NetExtender (8.0.238 and earlier) use SHA1 using 1024 bits for digital signature, which is no longer supported.
An alternative to NetExtender for Windows 10 is the SonicWall Mobile Connect.SonicWall NetExtender 8.0.241 and higher work with Windows 10.SonicWall NetExtender (lower than 8.0.241) sometimes generates errors with Windows 10 ( RAS error 651), preventing connections from establishing successfully.This depends on the version of NetExtender you are using. SonicWall NetExtender is compatible with Windows 10.